Early access · onboarding done by our team
Santens is clinic software for independent clinics in Southeast Asia with 1 to 15 practitioners. Online booking, WhatsApp reminders, patient records and billing in one place. Front-desk seats are free.
A clinic day, before and after
An example day at a three-practitioner clinic, from the first coffee to the last receipt. The numbers are illustrative.
Paper and phone
The front desk opens the appointment book. Three patients are marked “maybe” in pencil. Nobody knows who is really coming.
With Santens
The board is already sorted. 28 of 34 patients replied to their reminders overnight. The six who did not are flagged, and two of them are marked no-show risk.
Paper and phone
A doctor calls in the wrong patient. The phone rings three times with reschedule requests, each one a pencil rewrite.
With Santens
Arrival turns the block to “waiting”. The chart opens in one click. Reschedule replies move the slot on their own.
Paper and phone
A 12:15 cancellation leaves an empty hour. Someone scrolls through the notebook looking for a patient who wanted an earlier slot.
With Santens
The waitlist gets a message the moment the slot opens. The first patient to accept takes it. The hour is full again.
Paper and phone
Receipts are written by hand. Stock is counted by eye. Cash is tallied on a calculator while patients wait.
With Santens
Invoices were issued at checkout. Gloves and lidocaine are flagged as low stock. Cash and transfers already add up.
Paper and phone
The owner is at the kitchen table, matching the appointment book to the receipts and the cash envelope.
With Santens
The daily close report is already in the inbox: visits, revenue by payment method, no-shows, open balances.
Product
Everything shares the same patient, the same visit and the same invoice. Nobody types a name twice.
A public booking page for your clinic, and a drag-and-drop day board for the desk. Each practitioner has their own hours, breaks and visit lengths.
WhatsApp, SMS or email, in the patient's language.
Notes that follow your specialty, not a generic text box.
Invoice at the end of the visit, from what was done.
Consumables, counted as they are used.
The end of the day without the kitchen table.
Specialties
Pick your specialty at sign-up. You get the right note template, visit lengths and invoice items to start from, and you can edit all of them.
Ships with: SOAP note
Ships with: dental odontogram
Ships with: physio progress
Ships with: growth and vaccination
Ships with: treatment record with consent
Security and privacy
Patient records are some of the most private data there is. Here is how Santens is built to treat them that way. We make no certification claims. We describe what the system does.
Every connection uses TLS. Stored data and backups are encrypted on disk.
Front desk sees the schedule, contact details and invoices. Clinical notes open only for practitioners you allow.
Every time a record is opened, changed or exported, the log says who, what and when. Owners can read it.
A backup every day, kept for 30 days, stored in a separate location from the live database.
Export patients, visits and invoices as CSV or PDF whenever you want. No fee, no ticket.
Data stays in Singapore or Jakarta data centres. You pick at sign-up.
Clinics are the controller of their patient data and Santens is the processor. We sign a data processing agreement with every clinic. See our Privacy Policy.
Switching
Most clinics start from a spreadsheet and a notebook. We do the typing. Early-access clinics get this onboarding from the team at no charge.
Patients, upcoming bookings and your price list, in whatever shape they are. Excel, Google Sheets or a photo of the page.
We match columns, merge duplicates and set up your practitioners and hours. You review a preview before anything goes live. The import is free.
Keep the old system for a week while the front desk learns the new one. When the two agree, you switch off the old one.
Pricing
Add as many front-desk and admin seats as you need at no charge. Billed monthly in US dollars, no annual contract. Every plan starts with a 30-day free trial.
One practitioner, one chair or room.
$29/ month
Most popular
2 to 15 practitioners.
$49/ practitioner / month
Several branches under one owner.
Custom
Move the slider to the number of practitioners who see patients. Front-desk seats are not counted.
$147 per month
3 practitioners × $49 on the Clinic plan. Front-desk seats free. Billed monthly, before any local taxes.
Santens is a web app, so it needs a connection to save changes. Nothing is lost if a clinic device or router fails, because your data lives in our data centre and you can sign in from any other device, including a phone hotspot. At close of day you can print or save tomorrow's schedule as a PDF to keep a paper copy at the desk.
Yes. Santens runs in any current browser on a laptop, tablet or phone. There is nothing to install. Most front desks use a desktop or tablet, and practitioners often use a tablet in the room.
Yes. Patients opt in when they book or register, and every reminder tells them how to stop. Reminders can go by WhatsApp, SMS or email, so a patient who declines WhatsApp can still get an SMS. Consent rules differ by country. We help you set the wording, but your clinic stays responsible for how it contacts patients.
Not directly yet. Today you can export claim forms and itemised invoices as PDF or CSV, with the visit's diagnosis and treatment details, and send them to the insurer or the claims administrator. Direct insurer integrations are on our roadmap. We will not promise dates.
Yes, on the Group plan: one patient index, a schedule and stock list per branch, and consolidated reports. If you run two branches and want to start now, talk to us and we will size it with you.
Billing is monthly, per practitioner. There is no annual contract. Cancel at any time and your plan ends at the close of the billing month. Front-desk seats are always free.
Yes, at any time. Export patient lists, visits and invoices as CSV, and records as PDF, from settings. If you leave, we delete your data on request once you have confirmed your export.
Send us your spreadsheet with patients, upcoming bookings and your price list. We map the columns, import them and show you a preview. Most clinics run the old and new system side by side for one week, then switch. The import is free.
Book a demo
Tell us a little about your clinic. We will reply within one working day to find a time. During early access, the first clinics get onboarding done by our team.